Our client is having an online store with Shopify & they sell custom products as demanded by their customer. Whenever one or more products get ordered then there are 4-5 stages(Received Order, Planning, Designing, Final touchup, Ready) involved in Product development before it finally get shipped to a customer. For each of the stages, the client’s team manually apply a Tag to the ShipStation Order & inform their customer about the completion of a stage via Email. So, Client wanted this process to get automated.
We have integrated ShipStation with Active Campaign so whenever there is new tag applied to an Order then according to that Tag, an automation of Active Campaign start working to send email to that Customer about progress of their Order.
January 14, 2019